FAQ'S

Frequently Asked Questions (FAQs)

General Questions

Q1: What services do you provide?
A1: We specialize in Shopify store design and development, as well as social media marketing services. Our goal is to help businesses establish an online presence with a professional Shopify store and grow their audience through effective social media campaigns.

Q2: How can I contact your team for assistance?
A2: You can contact us via email, phone, or our website's support form. We also offer live chat during business hours for immediate assistance.

Shopify Web Designing

Q3: What does your Shopify web designing service include?
A3: Our Shopify web designing service includes:

  • Full Shopify store setup

  • Custom theme design

  • Product listing and categorization

  • Integration of payment gateways

  • Mobile-friendly and responsive design

  • Ongoing support and maintenance

Q4: How long does it take to complete a Shopify store?
A4: The timeline depends on the complexity of your requirements. On average, it takes 1-2 weeks for a basic store and up to 4 weeks for a fully customized store.

Q5: Do you provide support after the Shopify store is built?
A5: Yes, we offer post-launch support for a specific duration. This includes resolving issues, updates, and minor adjustments. Extended support plans are also available.

Q6: Can you redesign my existing Shopify store?
A6: Absolutely! We can revamp your existing Shopify store to improve its appearance, functionality, and overall user experience.

Social Media Marketing

Q7: What platforms do you provide social media marketing services for?
A7: We provide marketing services for all major platforms, including:

  • Facebook

  • Instagram

  • Twitter

  • LinkedIn

  • Pinterest

Q8: What does your social media marketing service include?
A8: Our services include:

  • Social media strategy development

  • Content creation (posts, graphics, and videos)

  • Campaign management

  • Audience engagement

  • Analytics and performance reporting

Q9: How long does it take to see results from social media marketing?
A9: Results can vary depending on your goals, industry, and target audience. Generally, you can expect noticeable improvements within 1-3 months of consistent marketing efforts.

Q10: Can you run paid ad campaigns for my business?
A10: Yes, we specialize in managing paid ad campaigns on platforms like Facebook, Instagram, and Google. We focus on targeting the right audience to maximize your ROI.

Pricing and Payment

Q11: How much do your services cost?
A11: Our pricing depends on the scope of your project. Please contact us for a custom quote tailored to your needs.

Q12: Do you offer package deals for combined services?
A12: Yes, we offer discounted packages for clients who combine Shopify web design and social media marketing services.

Q13: What payment methods do you accept?
A13: We accept all major credit/debit cards, PayPal, and bank transfers. Specific payment details will be shared during onboarding.

Other Questions

Q14: Can I make changes to my Shopify store or marketing strategy after the project begins?
A14: Absolutely! We maintain flexibility and will accommodate changes wherever possible. Additional charges may apply for significant modifications.

Q15: What if Iā€™m not satisfied with the services?
A15: Customer satisfaction is our priority. If youā€™re not satisfied, let us know, and weā€™ll work to address your concerns promptly. Refunds are handled on a case-by-case basis as per our terms.

Q16: Do you provide training for managing my Shopify store or social media accounts?
A16: Yes, we can provide training and resources to help you manage your store and social media accounts efficiently.

If you have any other questions, feel free to contact us via email atĀ  [ibserviceprovider0.1@gmail.com]Ā or call us at [+923120603441].